Damage and Cleaning Policy

1. GENERAL RESPONSIBILITY

• Guests are responsible for maintaining the property in a clean and reasonable condition throughout their stay.

2. SECURITY DEPOSIT

• A refundable security deposit may be required prior to check-in.

• This covers:

  • Property damage

  • Missing items

  • Excessive cleaning

  • Breach of house rules

3. DAMAGE

• Guests are liable for any damage caused during their stay, including:

  • Furniture or fixtures

  • Appliances

  • Walls, flooring, or fittings

• Costs for repair or replacement will be deducted from the deposit or charged directly.

4. EXCESSIVE CLEANING

• Standard cleaning is included.

• Additional charges apply where:

  • Property is left excessively dirty

  • Rubbish is not disposed of appropriately

  • Smoking has occurred inside

  • Evidence of parties or events is found

5. UNAUTHORISED USE

• Use of the property for parties, events, or unauthorised guests will result in:

  • Immediate termination of stay

  • Additional cleaning and damage charges

6. REPORTING DAMAGE

• Any accidental damage must be reported immediately.

• Failure to report may result in additional charges.

7. PROFESSIONAL CLEANING COSTS

• Where deep cleaning or specialist services are required, these will be charged at cost.

8. AGREEMENT

• By booking with Eezy Stays, guests accept full responsibility for any damage or additional cleaning required during their stay.